rob geeson <p><strong>Sizing&#8230; aren’t vintage clothes smaller than their equivalent today?</strong></p> <p>Buying vintage clothing is very easy – take your measurements! <br />Many items were custom made or made before such a thing as a ‘size’ existed. And, since coming into being, sizing charts have also changed over the years. All items on our site have detailed measurements and descriptions of what their approximate sizes would be today.</p> <p>Please see our sizing guide for guidelines in how to collect your measurements. Be honest and don’t breathe in – no one is looking and it will only mean it won’t fit when you get it.</p> <p>If you have any questions regarding the measurement of an item, please do contact us <a href="http://www.formspring.com/forms/enquiries-enquiries" target="_blank">here</a>, we will be more than happy to help.</p> <p><strong>How do I care for my purchase? Chances are it is older than me – and I am having enough problems staying up-to-date on keeping that in good working order.</strong></p> <p>Your purchase, like you, deserves respect. Our Clothes Care guide gives good general advice but if you have specific questions please do get in touch with us or one of the specalists recommended in the guide.</p> <p><strong>Do you undertake bespoke searches?</strong></p> <p>Yes. Please contact us <a href="http://www.formspring.com/forms/enquiries-enquiries" target="_blank">here.</a></p> <p><strong>Do you buy?</strong></p> <p>Yes. Please contact us <a href="http://www.formspring.com/forms/enquiries-enquiries" target="_blank">here.</a></p> <p><strong>What payment methods does Vintage Academe accept?</strong></p> <p>We accept Visa, Master Card, American Express, Solo, Electron and Maestro credit and debit cards.</p> <p><strong>Why do I need to re-enter my credit card details when I add a new address?</strong></p> <p>For security, whenever you enter a new delivery address we will ask you to provide your credit and debit card details as we do not hold your details on the site.</p> <p><strong>Does Vintage Academe ship to multiple addresses?</strong></p> <p>If you would like your order shipped to different addresses, please complete a new order for each different address.</p> <p><strong>How soon will I get my order and how much will it cost?</strong></p> <p>Your order will normally be shipped within 3 working days of receipt of payment. All orders will be delivered by our carrier partner from 9am-5pm Monday – Friday. For European addresses this normally takes 2-3 days from date of shipment, for the Rest of the World, 3-5 working days.</p> <p>Cost of postage and packaging ranges between £5-15 pounds. You will see the exact amount added to your order before you confirm payment.</p> <p><strong>What packaging will my order be shipped in? What are the alternatives?</strong></p> <p>Your order will be luxuriously packed in Vintage Academe signature packaging. If the item is a gift please do let us know if you would like a personal message included. If you are looking for something a little more bespoke we will do our best to accomodate, but please, keep it legal!</p> <p><strong>Is my package insured?</strong></p> <p>All items are insured against loss, theft and accidental damage whilst in transit from Vintage Academe to the shipping address. Once your items have been delivered to the specified delivery address and signed for they are no longer covered by our insurance.</p> <p>If your item is damaged on arrival, we recommend that you refuse delivery.</p> <p><strong>Do I need to sign for my order?</strong></p> <p>Yes. Due to the rarity and value of the goods we sell we require proof of delivery for all orders. If no one is available to sign for the order, the courier will leave an contact card at the delivery address and we ask that you make arrangements to collect or have the package re delivered.</p> <p><strong>Can I change shipping address after my order has been dispatched?</strong></p> <p>Unfortunately we cannot redirect orders once shipped.</p> <p><strong>How will I know you received my order and when will payment be deducted?</strong></p> <p>On receipt of your order, we will send you an email confirmation. Payment will only be debited at the time of dispatch and at this time a further email will be sent to you notifying you of such.</p> <p><strong>How do I return an item?</strong></p> <p>Please refer to our returns policy in our Terms and Conditions</p> <p><strong>Will the refund be the full value of my order?</strong></p> <p>So long as we have received the item in accordance with our returns policy, we will refund the price of the Product in full, less the cost of sending the item to you. You will be responsible for the cost of returning the item to us.</p> <p><strong>Is my personal information kept private?</strong></p> <p>All the information you share with us is strictly private and confidential. At no point will we share, rent or sell your personal information without your prior consent.</p> <p>To register at Vintage Academe, we will need to know your name, mailing address and email address. To process orders online we also require your billing address, shipping address, telephone number, credit card number, 3-4 digit code and expiration date.</p> <p>Please note that we may also use the information you provide to inform you of new goods and services via email. If you prefer not to receive these emails, please send an email to unsubscribe@vintageacademe.com.</p> 2008-06-23T13:56:06+01:00 faq 324312 2008-06-23T13:56:06+01:00 127652 2008-10-30T15:34:08+00:00 *Sizing... aren’t vintage clothes smaller than their equivalent today?* Buying vintage clothing is very easy – take your measurements! Many items were custom made or made before such a thing as a ‘size’ existed. And, since coming into being, sizing charts have also changed over the years. All items on our site have detailed measurements and descriptions of what their approximate sizes would be today. Please see our sizing guide for guidelines in how to collect your measurements. Be honest and don’t breathe in – no one is looking and it will only mean it won’t fit when you get it. If you have any questions regarding the measurement of an item, please do contact us <notextile><a href="http://www.formspring.com/forms/enquiries-enquiries" target="_blank">here</a></notextile>, we will be more than happy to help. *How do I care for my purchase? Chances are it is older than me – and I am having enough problems staying up-to-date on keeping that in good working order.* Your purchase, like you, deserves respect. Our Clothes Care guide gives good general advice but if you have specific questions please do get in touch with us or one of the specalists recommended in the guide. *Do you undertake bespoke searches?* Yes. Please contact us <notextile><a href="http://www.formspring.com/forms/enquiries-enquiries" target="_blank">here.</a></notextile> *Do you buy?* Yes. Please contact us <notextile><a href="http://www.formspring.com/forms/enquiries-enquiries" target="_blank">here.</a></notextile> *What payment methods does Vintage Academe accept?* We accept Visa, Master Card, American Express, Solo, Electron and Maestro credit and debit cards. *Why do I need to re-enter my credit card details when I add a new address?* For security, whenever you enter a new delivery address we will ask you to provide your credit and debit card details as we do not hold your details on the site. *Does Vintage Academe ship to multiple addresses?* If you would like your order shipped to different addresses, please complete a new order for each different address. *How soon will I get my order and how much will it cost?* Your order will normally be shipped within 3 working days of receipt of payment. All orders will be delivered by our carrier partner from 9am-5pm Monday – Friday. For European addresses this normally takes 2-3 days from date of shipment, for the Rest of the World, 3-5 working days. Cost of postage and packaging ranges between £5-15 pounds. You will see the exact amount added to your order before you confirm payment. *What packaging will my order be shipped in? What are the alternatives?* Your order will be luxuriously packed in Vintage Academe signature packaging. If the item is a gift please do let us know if you would like a personal message included. If you are looking for something a little more bespoke we will do our best to accomodate, but please, keep it legal! *Is my package insured?* All items are insured against loss, theft and accidental damage whilst in transit from Vintage Academe to the shipping address. Once your items have been delivered to the specified delivery address and signed for they are no longer covered by our insurance. If your item is damaged on arrival, we recommend that you refuse delivery. *Do I need to sign for my order?* Yes. Due to the rarity and value of the goods we sell we require proof of delivery for all orders. If no one is available to sign for the order, the courier will leave an contact card at the delivery address and we ask that you make arrangements to collect or have the package re delivered. *Can I change shipping address after my order has been dispatched?* Unfortunately we cannot redirect orders once shipped. *How will I know you received my order and when will payment be deducted?* On receipt of your order, we will send you an email confirmation. Payment will only be debited at the time of dispatch and at this time a further email will be sent to you notifying you of such. *How do I return an item?* Please refer to our returns policy in our Terms and Conditions *Will the refund be the full value of my order?* So long as we have received the item in accordance with our returns policy, we will refund the price of the Product in full, less the cost of sending the item to you. You will be responsible for the cost of returning the item to us. *Is my personal information kept private?* All the information you share with us is strictly private and confidential. At no point will we share, rent or sell your personal information without your prior consent. To register at Vintage Academe, we will need to know your name, mailing address and email address. To process orders online we also require your billing address, shipping address, telephone number, credit card number, 3-4 digit code and expiration date. Please note that we may also use the information you provide to inform you of new goods and services via email. If you prefer not to receive these emails, please send an email to unsubscribe@vintageacademe.com.